Bank of the West

Julia Vickers 

on Google

5 months ago

Terrible customer service. 

AE Warren 

on Google

10 months ago

Do NOT recommend banking with BMO. They are deceptive and misleading. I opened a Relationship Checking account, and kept being charged $25 fees every month. Their own website clearly states, "To waive the monthly maintenance fee, you must maintain a minimum daily Ledger Balance of $10,000 or more in the account for the previous calendar month or you must meet the $25,000 Monthly Combined Balance for the previous calendar month." Emphasis on the OR. When I opened the account, a customer service rep confirmed it would be enoug... read more

Anonymous 

on Google

a year ago

I have been HUNG ON on three times by people at this branch. The first time, lets say was a mistake. But the second time and the third time was not a mistake. I asked to speak to the manager and the person I was told was the manager hung up on me. I called back a third time and said "your manager just hung up on me!" the representative said "I think you have the wrong number" and hung up on me again! 

Whitney W 

on Google

a year ago

I have been HUNG ON on three times by people at this branch. The first time, lets say was a mistake. But the second time and the third time was not a mistake. I asked to speak to the manager and the person I was told was the manager hung up on me. I called back a third time and said "your manager just hung up on me!" the representative said "I think you have the wrong number" and hung up on me again!