Bank of the West's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Bank of the West

2.5

About this business

Location details

2200 E Lincolnway, Cheyenne, WY, 82001, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.524 reviews
Select a rating
Brylon Seekins's profile image
Brylon Seekins 
a month ago

If you like arbitrary security measures, tellers that self admittedly "haven't received guidance, so I made it up", and just the most invasive and off putting experience in your life BMO is the place for you. The Lincolnway branch is a complete comedy show. I use BMO only because I have a semi decent MIR. I don't make extra mortgage payments to escape the interest, no I make them so I can escape BMO. Picture is the card from the teller that turned and told a trainee that she makes things up because she's never received guida... read more

Jackson Sansone's profile image
Jackson Sansone 
2 months ago

Do NOT use this bank! They have taken over 4 business days to process a normal check and have lied to us while we’ve tried to get answers from them. Go literally anywhere else for the sake of your sanity. Clearly this bank makes their money by failing to process checks and then charging their customers overdraft fees and late fees. 

Anonymous's profile image
Anonymous 
a year ago

Tried to open a safety deposit box. Had to wait a few days to get an appointment with one of the 2 people trained to do this. Arrived for my appointment and the person helping me had never done this before. After 45 minutes, 2 others helping and head office assistance no luck. Not happy. 

Karen Mc Nally's profile image
Karen Mc Nally 
a year ago

Tried to open a safety deposit box. Had to wait a few days to get an appointment with one of the 2 people trained to do this. Arrived for my appointment and the person helping me had never done this before. After 45 minutes, 2 others helping and head office assistance no luck. Not happy. 

Melissa M's profile image
Melissa M 
a year ago

I don't think the tellers could be any slower processing simple transactions! I have been here for 20 minutes with nobody in front of me to do a simple cash withdrawal 🤦‍♀️ Unfortunately, this has been a repeat issue with this bank for months now. I dread coming here because I know I will be here for at LEAST 20 minutes, even on their slow times. What ever happened to quick and sufficient service? 

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.5 star rating with 24 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com