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Bank of the West
- Banks
- Larkspur, CA
About this business
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 494 Magnolia Blvd, Larkspur, CA 94939
Location details
494 Magnolia Blvd, Larkspur, CA, 94939, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Opened new account. Asked to change phone number. "Must go into branch for security." Fine. Went into branch. Changed number. Tried to live chat about a question. "We see you recently failed authentication, must go into branch for your question." Seriously? BMO is operating in the 1980's. Do not recommend BMO.
Opened account Thur. Scheduled my deposit for Mon. Received email Sat (all branches closed) stating I must physically bring 3 pieces of ID to branch. Online account locked. 35 minute hold time on phone. Do not recommend BMO.
Today 5/27 I went to change my name on the account. The Bank Rep didn’t know how to process, but doesn’t want to call for help. He treated me like a scammer that I didn’t bring the court papers. I explained to him that without court papers I will not have my new drivers licenses. In fact someone on the phone told me to bring just driver license. He said he would not want to do it as he just got a written up. What have to do with me. He also told me to make easy to cancel the account, open new one. It’s so convenience for him... read more
I recently had the worst experience at the Larkspur branch for BMO with a supposedly Relationship Banker named Andrew Bickerstaff. He was rude and condescending to the customer in front of me. And even worse with me. Highly unprofessional. You want to avoid working with him unlike you enjoy attitude and abuse.
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 1.7 star rating with 18 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open on Monday at 9:00 a.m.
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