This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of the West
- Banks
- Castro Valley, CA
About this business
Location details
3396 Castro Valley Blvd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We’ve been banking here for years and I can honestly say it’s the best experience we’ve ever had with a bank. The manager, Susan, and assistant manager, Princess, are always welcoming, attentive, and go the extra mile to make sure everything is taken care of. Whether it’s personal or business banking, they treat us like family and truly care about our success. We left our other bank due to lack of attentiveness and customer service and it was by far, the right decision. I can't speak for the other locations, but I would high... read more
Manager and employee horrible customer service skills. Would not bank there. Hayward A St service is better! I can wait!
Never pick up their phone
I honestly would love to leave no stars. I WAS DISCRIMINATED AND EMBARRASSED. I’m a young adult trying to figure things out. I was being questioned and left crying after trying to deposit my money order twice! The next day I went to a different bank and they helped me right away no interrogations. The two older white women should not be discriminating people. Help young adults!
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 3.2 star rating with 19 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com