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Bank of the West
- Banks
- Santa Clarita, CA
About this business
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 27011 McBean Pkwy, Valencia, CA 91355
Location details
27011 McBean Pkwy Suite 101, Suite 101, Santa Clarita, CA, 91355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Terrible branch. Went to get my card printed, guy said he couldn’t do it, shrugged off most of my questions, same day went to Beverly Hills branch and they did it no problem. I don’t write reviews but this was just too stupid to ignore.
What a dumpster fire this bank is! Right off the bat the manager stated "Looks like everyone is in a bad mode." Then without even asking what we were there for he said "I'm understaffed and cannot help." Then he spent way to long manslaining things we already new. We came prepared with all the paper work he told us we needed months ago but he "couldn't even look at it until January 7th". He would not listen and then threatened to freeze our account and keep us from our money. I have a 3 minute video but here is a clip of his... read more
RUN AND DON’T LOOK BACK! This bank is a HORROR SHOW! Imagine every abuse of power a bank could take with your money then apply that to BMO. From holding your funds for weeks, to transferring you to every department filled with robots, to refusing to pick up the phone, to the app not working or sharing your private info, to charging random fees on your account to lying about referral rewards and interest rates, to lying about everything. This bank should be criminally investigated. If you like depositing money then accessing ... read more
Everytime I drive there to deposit Money thru the ATM, the ATM machine is not working. So I got hit with overdraft fees that I was able to catch in time but the machine was down. When I called cust service they did not care & would not credit me withe fee even though they confirmed machine was not working.
I open the account with them and they entered the wrong social had to come and verify that I don’t live in the city had to come all the way back just to verify my social and my ID and I still have the wrong birthday so now I can’t even use Zell. I can’t pay anybody through the account and I have to go back to the branch just to fix it. This is ridiculous. And they won’t answer the phone call the customer service, and they still won’t fix my account they keep saying I gotta go to the branch which it’s branch that keep make me... read more
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 2.5 star rating with 28 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open at 9:00 a.m.
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