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Bank of the West

2.4

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 7525 W Canal Dr, Kennewick, WA 99336 

Location details

7525 W Canal Dr, Kennewick, WA, 99336, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.417 reviews
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Damien Peterson's profile image
Damien Peterson 
on Google
a year ago

This review is for the physical branch ar Kennewick, Wa, not the online services. After my previous bank. Bank of the West was bought out, I eventually got locked out of my account. The ONLINE services and phone center has been genuinely abysmal and horrible. However, Phoenix at the Kenmewick branch has offered stellar service. Despite everything we still couldn't get me logged into my online account, amd i had to cancel my account, but I appreciate everything he did. Online services get 0 out of 5 stars, Phoenix get 5 out o... read more

Moa Tang's profile image
Moa Tang 
on Google
a year ago

Since they merged with BMO bank my experience has been awful. Half the time my online banking doesn't work or my debit card doesn't. Tells me I have insufficient funds and I have to transfer to a different card. 

Sarah Swan's profile image
Sarah Swan 
on Google
2 years ago

Helped me in a very kind manner! I highly recommend this branch! Thank you! 

Laima Drukteniene's profile image
Laima Drukteniene 
on Google
3 years ago

Terrible slow service! Money order took 30 min at drive through. Person in a car behind was probably mad too! Next time, taking cash from business account took 25 min . What would they do if there was a line of customers?! 

Maggie Anderson's profile image
Maggie Anderson 
on Google
3 years ago

Dedicated staff worked with me to solve a complicated issue.Crystal is an asset to the bank. 

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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.4 star rating with 17 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open at 9:00 a.m. 

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