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Bank of the West

2.5

About this business

Location details

3175 N Swan Rd Ste. 101, Ste. 101, Tucson, AZ, 85712, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.537 reviews
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Arthur Viente's profile image
Arthur Viente 
2 months ago

One of the absolute worst banks. I opened an account a few months ago as I needed a new bank since I moved into an area my current bank didn’t service. Their customer service is horrific. I had a fraudulent charge I reported a week ago and they still haven’t addressed it. On top of that, no one calls me back and I just get automated messages. And their website sucks. It’s not intuitive and they don’t accurately and in timely manner post transactions making it difficult to manage funds. I’m closing my accounts this week and m... read more

Arthur Viente's profile image
Arthur Viente 
2 months ago

One of the absolute worst banks. I opened an account a few months ago as I needed a new bank since I moved into an area my current bank didn’t service. Their customer service is horrific. I had a fraudulent charge I reported a week ago and they still haven’t addressed it. On top of that, no one calls me back and I just get automated messages. And their website sucks. It’s not intuitive and they don’t accurately and in timely manner post transactions making it difficult to manage funds. I’m closing my accounts this week and m... read more

MK's profile image
MK 
3 months ago

Recently arrived as a first time visitor to this branch and couldn't be happier. The building and parking lot appear clean and well maintained. The site offers an ATM which is located just North of the main entrance facing East towards North Swan Road. I was immediately acknowledged upon entry and received a warm enthusiastic welcome by multiple staff members upon entry into the lobby. The gentleman at the far end of the teller window line assisted me with my banking needs. I deposited two checks into my checking account and... read more

MK's profile image
MK 
3 months ago

Recently arrived as a first time visitor to this branch and couldn't be happier. The building and parking lot appear clean and well maintained. The site offers an ATM which is located just North of the main entrance facing East towards North Swan Road. I was immediately acknowledged upon entry and received a warm enthusiastic welcome by multiple staff members upon entry into the lobby. The gentleman at the far end of the teller window line assisted me with my banking needs. I deposited two checks into my checking account and... read more

Hannah Price's profile image
Hannah Price 
3 months ago

Sherri was very unkind to me. I came in for a notary and she pulled up my account and said “do you even use your account” and said is this your address? Is this your phone number? And I said is something wrong? And she’s like no why? And I said well you are on your computer. And she got angry at me and asked if I wanted to see a manager. And I said no, it’s just I didn’t know you had to look at my account to do a notary (I have gone to BMO before for notary services and they never pulled up my account). She then said she nee... read more

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.5 star rating with 37 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open tomorrow at 9:00 a.m. 

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