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Bank of the West

2.7

About this business

Location details

3779 Evergreen Pkwy, Idaho Springs, CO, 80439, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.718 reviews
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jeff smith's profile image
jeff smith 
2 months ago

Worst customer service ever. I called three times got three different answers. Then told they couldn't help i had to go to a branch. Should have known a bank with a has been comedian as a spokes person isn't serious about their customers! My business account has been totally mishandled!!! 

Kevin Carson's profile image
Kevin Carson 
3 months ago

Worst customer experience I have ever had. 

Cora Close's profile image
Cora Close 
a year ago

I wanted a savings account with no minimum balance required. That is not what I got. The account had a zero balance for a couple days and they just closed the account with ZERO notice. Really upset with the fact that I got the exact OPPOSITE of what I wanted. 5 days with a zero balance means your savings account just gets closed. That's ridiculous. Phone support is useless and chat just tells you to call someone. Really not happy with this bank after this... Might look into switching to another bank and I've only been with b... read more

Marc Bergreen's profile image
Marc Bergreen 
2 years ago

Don't bank here. Their fraud alert will regularly block normal everyday transactions (post office, grocery store, etc). So frustrating to not be able to spend MY MONEY with my debit card. I'll be switching banks asap if this continues! 

fanclub narwall's profile image
fanclub narwall 
2 years ago

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.7 star rating with 18 reviews. 

When is Bank of the West open?

Bank of the West is open now. It will close at 5:00 p.m. 

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