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Bank of the West
- Banks
- Santa Clara, CA
About this business
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 1705 El Camino Real, Santa Clara, CA 95050
Location details
1705 El Camino Real, Santa Clara, CA, 95050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Absolutely disappointed in this branch. If you want control of your money, go elsewhere. Manager Van Ness is too much to deal with. They sat my employee in their office for having such a large check to cash or deposit. Questioned what the money was for and why he needed it. None of their business; funds available, CASH OR DEPOSIT that check. I truly believe that if i did not show up in his defense, they would've called the cops. They have access to Transaction and deposit history so i'm not sure why the large amount was even... read more
Customer service is in Guatemala. Grrrr. Callback in an hour. Then placed on hold forever. Been a bank of the west customer fir 20 years. I will cancel bmo credit card!
Absolutely disappointed in this branch. If you want control of your money, go elsewhere. Manager Van Ness is too much to deal with. They sat my employee in their office for having such a large check to cash or deposit. Questioned what the money was for and why he needed it. None of their business; funds available, CASH OR DEPOSIT that check. I truly believe that if i did not show up in his defense, they would've called the cops. They have access to Transaction and deposit history so i'm not sure why the large amount was even... read more
Customer service leaves a lot to be desired.
This is one of the best financial institutions that I have had the pleasure of doing business with. The customer service is very good (I do miss the candy on the counter in jars!), 9/10. I've had Internet fraud issues and it was handled fairly quickly and fairly.
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 3 star rating with 23 reviews.
When is Bank of the West open?
Bank of the West is open now. It will close at 5:00 p.m.
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