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Bank of the West
- Banks
- Niwot, CO
About this business
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 97 2nd Ave, Niwot, CO 80544
Location details
97 2nd Ave, Niwot, CO, 80544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The team at BMO Niwot has delivered extraordinary service as I work to settle my mother's estate. Many calls and visits by me have always been met with a smile and outstanding service. I would like to specifically mention Jose whose patience with the process has been inspiring. Thank you for all your help. This is a personal banking experience that has become too uncommon in the industry. I can't recommend them highly enough!
Will be moving my business accounts elsewhere post BMO change. The customer service at the branch has always been terrible but now it's just unacceptable. User experience during transition from BOW to BMO is abysmal. I've now logged 4.5 hours on hold time and still not able to reach a single person at BMO to help with online credit card issues. I've been transferred to reps that "aren't trained in credit cards" and reps in CANADA. In the end, it hangs up on me every time. They moved all credit cards to an entire unconnected ... read more
The new manager Scott was un-helpful and unpleasant during our very first communication. Seems like this branch does not know how to retain the great staff members that they have had (noticeable staff turn over in the past 6-8 years). Our family has been a generational customer and after this interaction we will be banking else where. Hopefully another bank entity can move into Niwot and help the long term/Family customers. Poor Service BOW Niwot!
Our family and business have banked here for 17 years. They are so friendly, helpful, and attentive. I missed going in to the bank during the shutdowns, as they are a friendly face in a busy world.
I love being lied to by employees. Someone who is not on my account was able to withdraw money from my personal checking. They said she had my account number which is not possible. And they cant do anything to prevent it from happening again other then being aware she's not on my account. Shouldn't that have been the first thing they did?? If she wasn't on my account why did they let it happen in the first place.
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 2.1 star rating with 7 reviews.
When is Bank of the West open?
Bank of the West is open now. It will close at 6:00 p.m.
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