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Bank of the West

2.9

About this business

Location details

100 SW Hwy 150, MO-150, Lees Summit, MO, 64082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.927 reviews
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Marcus S's profile image
Marcus S 
a year ago

7-day mandatory hold on a cashier's check is ridiculous in 2024. I sent a picture of the check ahead of time and they said the funds were good. They've been sitting on it for 4 days now it's still won't be available until the mandatory 7 days. I have been with this bank by no choice since I was 13 living in Lee's Summit. It's changed names several times and now it might be time for me to change. If the money is not with the person who wrote the cashier's check and I don't have the money, to actually access, in my account to ... read more

Charlie Gray's profile image
Charlie Gray 
a year ago

Excellent customer service! I was having trouble with an account and Liz S. went above and beyond to ensure my issue was resolved! She was kind, thorough, and understanding--I appreciated her help very much! 

Ebony Hayes's profile image
Ebony Hayes 
a year ago

The experience with this Lees Summit location has been very challenging. I just do not go into this branch. Also my daughter banks here and notified her account manager that she was bringing in a settlement check. The check is a local check from her attorney. When my daughter presented the check at the branch she encountered the bm, whom my daughter stated was rude and closed off from the beginning. She never once looked at the paperwork that was presented to her confirming the settlement. She told my daughter a portion woul... read more

South East's profile image
South East 
a year ago

Horrible customer service! Closed my accounts x 6 I have choices with banking and I choose not to bank here! 

Alex Aube's profile image
Alex Aube 
a year ago

Great staff super friendly and helpful! 

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.9 star rating with 27 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open on Monday at 9:00 a.m. 

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