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Bank of Scotland

3.8

About this business

Location details

192 King St, Castle Douglas, DG7 1DB, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 3:30 p.m.
Tue9:00 a.m. to 3:30 p.m.
Wed9:00 a.m. to 3:30 p.m.
Thu9:00 a.m. to 3:30 p.m.
Fri9:00 a.m. to 3:30 p.m.
SatClosed
SunClosed
3.812 reviews
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Heath Farley's profile image
Heath Farley 
2 months ago

Always a pleasure to visit Castle Douglas Bank of Scotland branch, the staff are always extremely friendly, helpful & knowledgeable, nothing is ever too much trouble, keep up the good work, I hope you get the recognition you deserve, many thanks to Linda, Rachel, Jess, Zeena to name just a few. 

Alex Gilbert's profile image
Alex Gilbert 
a year ago

Very helpful, friendly branch, managed to sort everything I needed to do while also accommodating my dog which many places don't. Highly recommended this branch. Slight disappointment that my new card doesn't have the calanish stones on them though... 

Miss J's profile image
Miss J 
2 years ago

I am a member of Halifax and went to Bank of Scotland, Castle Douglas to close an account. The lady who dealt with my enquiry went above and beyond to assist. She was professional, polite and knowledgeable, as well as being friendly (which makes all the difference). I have limited experience with this bank, but based on how my enquiry was dealt with, would highly recommend this branch. 

David Withers's profile image
David Withers 
3 years ago

I would to say be extremely careful.when depositing money in Payin Machine as I was depositing money in Bank of Scotland Argyle street Glasgow.The machine Broke down only paying part of my money. Ahmed assured myself it would be paid into my account next day which it was'nt I contacted The Branch and Kirsty called myself back but kept saying I can't hear cutting me off.I contacted Complaints department.Which Nic investigated this Fraudlent issue in a morning.And being very un professional as Nic sent a Text.I thought the Ahm... read more

Tricia Graves's profile image
Tricia Graves 
4 years ago

Friendly staff that will go the extra mile to help with any query or problem. 

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Frequently asked questions about Bank of Scotland

How is Bank of Scotland rated?

Bank of Scotland has a 3.8 star rating with 12 reviews. 

When is Bank of Scotland open?

Bank of Scotland is closed now. It will open on Monday at 9:00 a.m. 

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