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Bank of Melbourne Branch Knox City
- Finance
- Wantirna South, VIC
About this business
Location details
Knox City Shopping Centre, Shop 2058/425 Burwood Hwy, Wantirna South, VIC, 3152, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
Atrocious service with no actual service completed. Needed to open an account was sent away to complete it via mobile banking except their app didn't work which didn't matter to them. They basically said they cant help. What kind of bank doesn't open an extra account for you?! Not the first time we've struggled with service. There like basically 3 branches in Melbourne. Join BOM at own risk. App is not intuitive, doesn't work often. Online banking format is terrible there is no user friendly face. Cannot wait to refinance.
Feedback on Knox Victoria Bank of Melbourne Branch Personal Experience at Knox Victoria Branch I would like to share my firsthand experience with the Bank of Melbourne at the Knox Victoria Branch. On my recent visit at 12:30pm to obtain an investment house statement for the 2024–2025 financial year, I found myself waiting in a queue with around seven customers ahead of me. The queue moved slowly, mainly because the staff were extremely busy and under considerable pressure while assisting customers. Staffing Challenges and Cu... read more
The branch has the SLOWEST tellers. They have no concept of customer services nor the value of time spent standing in line waiting for their 'service'
Went in to the branch to try have a issue resolved with my offset account. The lady at the desk was extremely unhelpful basically saying i had to make a lump payment, because there system wasn't smart enough to see i was making the repayments myself. In the end it took a five minute phone call to resolve my issue, when the lady in the branch said there was no solution. Wasnt willing to speak to my broker to try understand and resolve the problem and couldnt find anyone to help me with it in branch. Disgrace that they have un... read more
THIS BANK IS PATHETIC. CANNOT GET ACCESS TO MY MONEY, THERE PEOPLE. DISGRACEFUL
Frequently asked questions about Bank of Melbourne Branch Knox City
How is Bank of Melbourne Branch Knox City rated?
Bank of Melbourne Branch Knox City has a 2.1 star rating with 34 reviews.
When is Bank of Melbourne Branch Knox City open?
Bank of Melbourne Branch Knox City is open now. It will close at 5:00 p.m.
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