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525 Collins St, Melbourne, VIC, 3000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience on the phone banking today. All I need is the amount of interest I paid in last FY. They said verification failed on some stupid questions they asked. They said now my account is locked and I'll have to either call tomorrow or go to a branch, which is miles away. They're not even ready to send the details to the email which is "already on file". Ridiculous!
Nightmare to deal with in terms of admin
I was only here to use the ATM because my usual Westpac ones nearby are either gone or closed due to refurbishment. ATMs were clean and safe. There is options to get cash out, get coins too. Yep, overall very good.
Dreadful service and products on offer. Used to be excellent but in recent years the service has declined significantly. Getting rid of relationship managers has led to us switching loans to another bank where we do have a relationship manager.
Bank of Melbourne Branch 525 Collins Street has a 2.5 star rating with 57 reviews.
Bank of Melbourne Branch 525 Collins Street is closed now. It will open at 9:30 a.m.
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