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Bank of Hope

2.8

About this business

Location details

5307 Beach Blvd, Buena Park, CA, 90621, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.820 reviews
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Yes Sir's profile image
Yes Sir 
on Google
11 months ago

Awesome bank! Branch Manager Karen was really helpful! She helped with my online banking issues and other issues. I will be definitely coming more! 

Hi's profile image
Hi 
on Google
a year ago

Amazing service! 

Kwang Jin Moon's profile image
Kwang Jin Moon 
on Google
a year ago
Jennifer Lee's profile image
Jennifer Lee 
on Google
a year ago

Poor service 

Erick Yee's profile image
Erick Yee 
on Google
2 years ago

1. 처음과 두번째 방문: 어설픈 고객서비스 안내로 여러번 방문하게 하였음. 송금에 필요한 모든 절치를 조리있게 알려주지 못함. 정기예금 해지절차 또한 뒤죽박죽. 데빗카드 사용 시작이 복잡함. 모바일뱅킹 사용이 복잡함. 2. 세번째 방문: 송금을 쉽게 마치었고 Branch Manager Karen씨가 직접 모바일뱅킹의 모든 문제점을 해결했습니다. 제가 경험한 불편을 다 경청해 주었고 사과와 더불어 고객서비스를 더욱 강화할 것을 약속해주었습니다. 캐런씨의 친절과 신기에 가까운 일처리 솜씨는 저를 감동시켰고 그간의 불편한 기억을 다 지워주었습니다. 별 다섯개로 수정합니다! ㅎㅎ 제가 미주은행시절부터 오랫동안 이용했고 아껴왔던 BOH가 늘 발전하고 성장하기를 기원합니다. 

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Frequently asked questions about Bank of Hope

How is Bank of Hope rated?

Bank of Hope has a 2.8 star rating with 20 reviews. 

When is Bank of Hope open?

Bank of Hope is closed now. It will open at 9:00 a.m. 

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