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Bank of Charles Town

4.5

About this business

Location details

111 East Washington Street, Charles Town, WV, 25414, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5186 reviews
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Mr Martin Lawerence's profile image
Mr Martin Lawerence 
2 weeks ago

Isbell Moreyra provided genuinely excellent service. She was consistently pleasantly polite and demonstrated a high level of professionalism throughout our entire interaction. I highly recommend their service. 

Susan Christner's profile image
Susan Christner 
2 weeks ago

I, Susan Gallardo, want to say that the Assistant Branch Manager, Isabell Moreyra, was very helpful, efficient and friendly. She definitely is an asset to the Bank of Charles Town. My rating is 5 stars all the way! Thank you again, Isabell, for ALL of your help! 

Miriam Wilson's profile image
Miriam Wilson 
3 weeks ago
91eflove's profile image
91eflove 
3 weeks ago

Just set up an account. Jessica R is super sweet and amazing. 5 stars 

Bill Wells's profile image
Bill Wells 
3 weeks ago

As a fairly new customer to the Bank of Charlestown, not very impressed here. Poor customer service inside at the teller windows. Long wait time are a problem. Drive thru is very slow as well. One teller actually made fun of the sports teams on my T-shirt as it didn’t agree with their choice of teams. Found this be unprofessional and inappropriate not knowing me as a customer that teller had never waited on me before. Called the main customer service center on two occasions directly upon opening and I was placed on hold for ... read more

Frequently asked questions about Bank of Charles Town

How is Bank of Charles Town rated?

Bank of Charles Town has a 4.5 star rating with 186 reviews. 

When is Bank of Charles Town open?

Bank of Charles Town is closed now. It will open tomorrow at 9:00 a.m. 

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