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Bank of Charles Town
- Finance
- Charles Town, WV
About this business
Location details
111 East Washington Street, Charles Town, WV, 25414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Branch Manager Jessica Robinson is a gem. I love how she always makes me feel my money is secure as it grows at BCT.
Thank you BCT FOR ALL THE HELP
Could you please hire more tellers for the Drive Thru? The wait time every time we go through here is just getting to be so irritating. It is consistently a 10-15 minute wait just to get up to the pneumatic tube and speaker. It has been this way for at least two years. I understand you must have downtimes and then unpredictable rushes, but could you please if at all possible hire an abundance of people and keep them working the Drive Thru at all times?
Small town bank. Married into this place. Not my first choice (not that I LOVE any bank). Customer service is weak during business hours and absent after hours. They frequently cancel debit cards due to fraud, which can be really difficult to deal with if you’re traveling, as they only have a few local locations. The daily account limits are low and they require you to go into a branch in person to change them, even after asking you 50 questions to verify your identity. Not ideal when you’re in another state trying to make a... read more
Frequently asked questions about Bank of Charles Town
How is Bank of Charles Town rated?
Bank of Charles Town has a 4.5 star rating with 175 reviews.
When is Bank of Charles Town open?
Bank of Charles Town is open now. It will close at 6:00 p.m.
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