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Bank of Blue Valley, a division of HTLF Bank
- Finance
- Lenexa, KS
About this business
Location details
10101 Woodland Rd, Lenexa, KS, 66220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Charging me monthly $10 “service fee” for not giving an updated address immediately. I recent moved but have been getting these charges monthly since February. I never asked for monthly statements to me mailed to me. No one ever called but they are sure to continuously call. I was told I had to sign up for estatements, I AM signed up for estatements and they even confirmed it. They just want to take money. Horrible experience at Lenexa. Olathe and Overland Park service is much better.
Friendly staff, helpful services, I’ve banked with this bank for over a decade!
I just called due to fraudulent activity, and it took FOUR calls, and THREE hang ups for the first person, that hung up on me, tells me that they couldn't do anything and had to send me to customer service. All three people had me on hold for what reason if they were all unable to help me? Now I have to spend more time, that I don't have anymore, to fix the problem the FIRST person could've told me about!
Poor customer service and exploiting customers. I opened safe deposit with this bank jun2022. They made me open a free checking account. They pushed the whole process in a hurry and didn’t let me select e-statement preference. They asked me to do it online. My bad I forgot to do it immediately as they hoped and started charging me $3. From Jan2023 I see they started charging me $10 stating my address is wrong(which was never changed). Since the acct opening I never saw any statements or notices mentioning about it. Do to rec... read more
Frequently asked questions about Bank of Blue Valley, a division of HTLF Bank
How is Bank of Blue Valley, a division of HTLF Bank rated?
Bank of Blue Valley, a division of HTLF Bank has a 2 star rating with 5 reviews.
When is Bank of Blue Valley, a division of HTLF Bank open?
Bank of Blue Valley, a division of HTLF Bank is closed now. It will open on Tuesday at 9:00 a.m.
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