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Bank of Blue Valley, a division of HTLF Bank

2.0

About this business

Location details

10101 Woodland Rd, Lenexa, KS, 66220, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.05 reviews
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Victoria Sysengrat's profile image
Victoria Sysengrat 
on Google
a year ago

Charging me monthly $10 “service fee” for not giving an updated address immediately. I recent moved but have been getting these charges monthly since February. I never asked for monthly statements to me mailed to me. No one ever called but they are sure to continuously call. I was told I had to sign up for estatements, I AM signed up for estatements and they even confirmed it. They just want to take money. Horrible experience at Lenexa. Olathe and Overland Park service is much better. 

Elsa Rhae's profile image
Elsa Rhae 
on Google
2 years ago

Friendly staff, helpful services, I’ve banked with this bank for over a decade! 

Kumiko R's profile image
Kumiko R 
on Google
2 years ago

I just called due to fraudulent activity, and it took FOUR calls, and THREE hang ups for the first person, that hung up on me, tells me that they couldn't do anything and had to send me to customer service. All three people had me on hold for what reason if they were all unable to help me? Now I have to spend more time, that I don't have anymore, to fix the problem the FIRST person could've told me about! 

Siva Palavalasa's profile image
Siva Palavalasa 
on Google
2 years ago

Poor customer service and exploiting customers. I opened safe deposit with this bank jun2022. They made me open a free checking account. They pushed the whole process in a hurry and didn’t let me select e-statement preference. They asked me to do it online. My bad I forgot to do it immediately as they hoped and started charging me $3. From Jan2023 I see they started charging me $10 stating my address is wrong(which was never changed). Since the acct opening I never saw any statements or notices mentioning about it. Do to rec... read more

Diane Kuebler's profile image
Diane Kuebler 
on Google
2 years ago
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Frequently asked questions about Bank of Blue Valley, a division of HTLF Bank

How is Bank of Blue Valley, a division of HTLF Bank rated?

Bank of Blue Valley, a division of HTLF Bank has a 2 star rating with 5 reviews. 

When is Bank of Blue Valley, a division of HTLF Bank open?

Bank of Blue Valley, a division of HTLF Bank is closed now. It will open at 9:00 a.m. 

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