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Bank of America (with Drive-thru services)

3.6

About this business

Location details

31 NY-111, Smithtown, NY, 11787, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.617 reviews
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J Rich's profile image
J Rich 
3 months ago

Thank You Melissa Absolute awful location awful customer service. Christmas Eve came to Withdraw from savings for a new car for family they treated me as if I was doing fraud. Gave them my passport multiple debit credit cards and old id. Even my health insurance card and Waited for 2 hours my account got locked, left with no money. I asked to withdraw 6500 btw. I even showed a dmv abstract lol I never have gone through this with any bank. This is the current time and date aswell UPDATE got approved for Tesla and couldn’t get... read more

Daniel Cohen's profile image
Daniel Cohen 
8 months ago

I’m leaving this one star review to bring serious attention to the ongoing issues at this Bank of America branch. I’ve witnessed the branch manager Melissa, regularly harass and belittle the associates, meaning Tim,Nigora, and Zachary. All whom are kind,knowledgeable, and professional every time I visit. One instance that deeply disturbed me was seeing a client falsely accuse Nigora of stealing and verbally berated her. Melissa the manager, stood by and did nothing to protect or support her team. In addition, I’ve overhead M... read more

David Kornblith's profile image
David Kornblith 
8 months ago

Whole bank is great. Specifically Tim is really awesome. Always takes time to work with his customers. Really happy to work with a local employee. 

Brian S's profile image
Brian S 
8 months ago

Always excellent service at this branch, for my business and personal accounts. 

Maria Batmanova's profile image
Maria Batmanova 
10 months ago

I had an excellent experience during my recent visit to Bank of America, thanks to the outstanding service provided by Nigora Hutchison, Relationship Banker. From the moment I arrived, Nigora was welcoming, knowledgeable, and extremely professional. She took the time to understand my needs, answered all my questions clearly, and guided me through every step with patience and expertise. Her attention to detail and dedication to customer service truly stood out. I left feeling confident and well taken care of. Thank you, Nigor... read more

Frequently asked questions about Bank of America (with Drive-thru services)

How is Bank of America (with Drive-thru services) rated?

Bank of America (with Drive-thru services) has a 3.6 star rating with 17 reviews. 

When is Bank of America (with Drive-thru services) open?

Bank of America (with Drive-thru services) is closed now. It will open tomorrow at 9:00 a.m. 

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