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Bank of America (with Drive-thru services)

3.8

About this business

We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area. 

Location details

31 NY-111, Smithtown, NY, 11787, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.816 reviews
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Daniel Cohen's profile image
Daniel Cohen 
on Google
3 weeks ago

I’m leaving this one star review to bring serious attention to the ongoing issues at this Bank of America branch. I’ve witnessed the branch manager Melissa, regularly harass and belittle the associates, meaning Tim,Nigora, and Zachary. All whom are kind,knowledgeable, and professional every time I visit. One instance that deeply disturbed me was seeing a client falsely accuse Nigora of stealing and verbally berated her. Melissa the manager, stood by and did nothing to protect or support her team. In addition, I’ve overhead M... read more

David Kornblith's profile image
David Kornblith 
on Google
4 weeks ago

Whole bank is great. Specifically Tim is really awesome. Always takes time to work with his customers. Really happy to work with a local employee. 

Brian S's profile image
Brian S 
on Google
a month ago

Always excellent service at this branch, for my business and personal accounts. 

Maria Batmanova's profile image
Maria Batmanova 
on Google
3 months ago

I had an excellent experience during my recent visit to Bank of America, thanks to the outstanding service provided by Nigora Hutchison, Relationship Banker. From the moment I arrived, Nigora was welcoming, knowledgeable, and extremely professional. She took the time to understand my needs, answered all my questions clearly, and guided me through every step with patience and expertise. Her attention to detail and dedication to customer service truly stood out. I left feeling confident and well taken care of. Thank you, Nigor... read more

David Lopez's profile image
David Lopez 
on Google
4 months ago

Absolutely awful customer service Their errors with my accounts caused me nothing but issue after issue My business contact disappeared And is never there anymore… Stay away 

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Frequently asked questions about Bank of America (with Drive-thru services)

How is Bank of America (with Drive-thru services) rated?

Bank of America (with Drive-thru services) has a 3.8 star rating with 16 reviews. 

When is Bank of America (with Drive-thru services) open?

Bank of America (with Drive-thru services) is closed now. It will open tomorrow at 9:00 a.m. 

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