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Bank of America (with Drive-thru ATM)

2.9

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Location details

12728 Elm Creek Blvd N, Maple Grove, MN, 55369, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.942 reviews
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Cindy H's profile image
Cindy H 
a month ago

The Miguel Gonzalez was very helpful, resourceful, and kind. This branch is clean and modern. Received good service. 

Arun Jayaraman's profile image
Arun Jayaraman 
2 months ago

Stupidity at its max. We had a confirmed appointment at 12, but when I showed up, they told me it was at 11:30 and said they can’t do anything about it. When I asked if any other location could help, they just gave me numbers to call and check for an appointment myself. I’m honestly very frustrated with this. I have opened several accounts for my employees with Carlos, and this is the first time I’m facing such poor handling. My original appointment was scheduled for Friday, then it was moved to Monday at 12—and now this 

Andrea Klein's profile image
Andrea Klein 
5 months ago

All of my Personal Information was compromised. As a result, I had to close all of my Bank of America accounts and services, and begin again. Grace Timcik was calm (as I was definitely upset) and professionally and methodically went through creating new accounts and services for me. While there have been times when I thought BofA could have handled something better (I have been a customer for more than 40 years), I was very glad they were my Bank through all of this. 

Patrick Kortendick's profile image
Patrick Kortendick 
6 months ago

I only went here because the phone support screwed up and said I needed to visit a center in person. This location has limited hours (especially for those with a day job) and insensitive, inflexible, and frankly, insulting staff (and no, I don't make that claim lightly). On top of it, I waited and they still couldn't fix the problem, saying their systems were down. Beyond frustrated with this company and going to seriously reconsider future accounts with them. 

Branka's profile image
Branka 
7 months ago

You need more people like Grace and Carlos , they were great! 

Frequently asked questions about Bank of America (with Drive-thru ATM)

How is Bank of America (with Drive-thru ATM) rated?

Bank of America (with Drive-thru ATM) has a 2.9 star rating with 42 reviews. 

When is Bank of America (with Drive-thru ATM) open?

Bank of America (with Drive-thru ATM) is closed now. It will open at 9:00 a.m. 

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