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Bank of America Video Banking

1.8

About this business

We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area. 

Location details

1700 N Rock Rd STE 100, Derby, KS, 67037, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
1.86 reviews
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Gareth Melin's profile image
Gareth Melin 
on Google
2 years ago

ATM supposedly is fee-free for withdrawals from my Canadian bank account, but the ATM does not specify any exchange rate either before or after the transaction is completed. The effective exchange rate I received was about %3 lower than the average daily rate. It would be better to use a credit card with an international exchange rate fee than to use the ATM at Bank of America. 

Eugenia Moffitt's profile image
Eugenia Moffitt 
on Google
2 years ago

Who thought it would be a great idea to remove the physical branch and replace it with this video retirement money grabber and ATMs to replace tellers? It doesn't do everything a teller can do. Then build it somewhere where there is only one non-disabled parking spot and no drive-up ATM! 

Jon Archer's profile image
Jon Archer 
on Google
3 years ago

Computer system down again. No video chat available during hours because system wasn't working right. Called local bank on Rock in Wichita, no help. They offer appointment 5 days from now. Was able to withdraw cash from the ATM and then closed the account. Citizens bank Derby is live in person walk in service. Talk to a real person. 

C W's profile image
C W 
on Google
3 years ago

Bank somewhere else... ANYWHERE else.. You have to use your bank card to even get in building. Then you don't get to talk to a human. You then get to try and get out of the escape room. Pointless. 

Jeff Sherwood's profile image
Jeff Sherwood 
on Google
3 years ago

video banking in empty building with no answer after press button on screen, no responses after waiting 6min. Unable to transfer monies. Looking for a nation wide bank with real people to talk to. 

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Frequently asked questions about Bank of America Video Banking

How is Bank of America Video Banking rated?

Bank of America Video Banking has a 1.8 star rating with 6 reviews. 

When is Bank of America Video Banking open?

Bank of America Video Banking is closed now. It will open at 9:00 a.m. 

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