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Bank of America, National Association
- Banks
- Saint Charles, MD
About this business
Location details
3255 Crain Hwy, Saint Charles, MD, 20603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
nobody answers the damn phone in a crisis of need
I ordered foreign currency for my upcoming vacation via the Bank of America app and had my order sent to this location (Crain Hwy) to pickup. I went in and went through the teller line as directed and Ms. Wendy at the teller station assisted me. From the time she called me up and through my initial interaction she was very professional and pleasant. After verifying my order and signing for receiving the currency I left out of the banking center. I returned moments later to ask a question regarding my order and Ms. Wendy was ... read more
I wish I could give them ZERO STARS... NO EMPATHY, NO APOLOGY, NO COMPASSION. This branch manager need to work with machines, not humans. I had a horrible experience at this location. Please unless you are using the ATM, stay far away. My nightmare started on February 25th, 2025 when, unaware of their history of horrible customer service, I attempted to send an international wire transfer. First, the bank manager Mrs. King attempted to convince me to use the BOA app on my phone. I refused and told her that I came to the bran... read more
Customer service is garbage. It’s a busy branch. Tellers are rude and dismissive. Choose another branch.
Frequently asked questions about Bank of America, National Association
How is Bank of America, National Association rated?
Bank of America, National Association has a 1.9 star rating with 91 reviews.
When is Bank of America, National Association open?
Bank of America, National Association is closed now. It will open at 9:00 a.m.
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