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Bank of America, National Association

3.9

About this business

Welcome to Bank of America in Chicago, IL, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and B... read more

Location details

1167 N State St, Chicago, IL, 60610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.934 reviews
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Onedia Washington's profile image
Onedia Washington 
on Google
2 months ago
William Marshall1's profile image
William Marshall1 
on Google
2 months ago

Great customer support here! William Schumann did an excellent job. He was professional, patient, responsive and knowledgeable. We will be working with Will at any chance we can get for now on! 

Joseph Sandoval Batchelor's profile image
Joseph Sandoval Batchelor 
on Google
2 months ago

Agree they politely are unable to do anything and refer you to an ATM as often as possible. Don’t ask to deposit coins, because their response will be it has to be rolled even if there are unequal amounts that don’t constitute a full roll, which leaves one thinking how will they be able to deposit the money in your account? Incompetent, lazy, and should continued to be replaced by machines!! By the way, I was dealing with the lead teller with this attempted transaction. 

Anastasia A.'s profile image
Anastasia A. 
on Google
3 months ago

Worst bank experience I’ve ever had. The female front desk associate was extremely rude, unwelcoming, and clearly lacked basic customer service skills. Never mind Bank of America, I’ll stick with Chase - the superior financial institution. 

Yuliya Yablokova's profile image
Yuliya Yablokova 
on Google
3 months ago

I was trying to send wire transaction with Shonee Muse: we were talking very friendly, but then she just sended wire by clicking button without letting me check info on the screen. As a result wire did not go through: it was stucked on its way because IBAN did not match with name of an account, where we tried to send money(and I said at the beginning, that this transaction will be made to another person’s account). It was urgent transaction and now I have to wait at least 2-3 weeks until money will be back in my account and ... read more

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Frequently asked questions about Bank of America, National Association

How is Bank of America, National Association rated?

Bank of America, National Association has a 3.9 star rating with 34 reviews. 

When is Bank of America, National Association open?

Bank of America, National Association is open now. It will close at 6:00 p.m.  

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