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Bank of America, National Association

3.6

About this business

Location details

1167 N State St, Chicago, IL, 60610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.641 reviews
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Phyllis Johnson's profile image
Phyllis Johnson 
a month ago
J S's profile image
J S 
2 months ago

The absolute worst customer service. Everyone looks miserable working here and they take it out on their customers. They treat every appointment like it’s a chore or an imposition on their time. They don’t care about providing support or finding real solutions, they’ll either stonewall you or just push for the most low effort option to end the appointment as soon as possible. I always walk out wondering why I even wasted my time with them. Finally decided to close my accounts and move to Chase just so I don’t have to deal wi... read more

Max Nussbaumer's profile image
Max Nussbaumer 
3 months ago

The worst. The bank teller was hiding for 5 minutes in an invisible corner of his booth. When I tried to order checks I was told to wait for a banker who never showed up. What a sleepy bank branch. I ended up walking home and ordered 150 checks online for $70, which is an absurdity in itself. 

MichRL's profile image
MichRL 
3 months ago

Worst bank ever. Doesn't matter what state you go to the service is the same. My Mother banks here. Helping her with banking as she gets older and it's been nothing but horrible service. Stay away. 

Elton Nguyen's profile image
Elton Nguyen 
8 months ago

Frequently asked questions about Bank of America, National Association

How is Bank of America, National Association rated?

Bank of America, National Association has a 3.6 star rating with 41 reviews. 

When is Bank of America, National Association open?

Bank of America, National Association is closed now. It will open tomorrow at 9:00 a.m. 

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