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Bank of America, National Association

2.8

About this business

Welcome to Bank of America in Santa Barbara, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms... read more

Location details

834 State St, Santa Barbara, CA, 93101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.847 reviews
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John Holland's profile image
John Holland 
on Google
3 months ago

No qualified technically app support. Many problems with on-line app. After many visits in person & on line hours only one customer service person found out the real problem to connect a business checking & personal checking to do online transfers. Bank too big to serve. Also need appointments to even open a checking account. Bank does not care about customers just bottom line. 

Melvin Ramirez's profile image
Melvin Ramirez 
on Google
5 months ago

Hoy fui al banco a sacar dinero lo que me molesto mucho es que el cajero me dio un billete falso de 100 dólares fui adentro a decirle a los trabajadores y me respondieron muy mal me dijeron que no podían hacer nada porque el cajero es cajero ya dentro es otra cosa intenté volver a meter ese billete falso al cajero y no me lo resolvió, ahora me puedo dar cuenta que ese banco es muy estafadores dejen de poner billetes falsos en los cajeros porfavor! Uno se mata trabajando y para que solo salgan esos billetes no me parece justo... read more

Daniel González's profile image
Daniel González 
on Google
7 months ago

I would give zero stars to this branch, but that option is not available. This branch NEVER picks up the phone. Brenda cancelled my appointment at the last minute because their specialist was not available. This appointment was made through the BofA app 2 wks in advance. Really?! It took Brenda 2 wks to call and tell me that the specialist was not available? What types of protocols are the associates at this branch executing? In addition, Brenda never provided the specialist’s contact info in her voice message so that I coul... read more

Jiatong Guo's profile image
Jiatong Guo 
on Google
7 months ago

Brenda is friendly and patient. Nice service in BoA! Remember to make an appointment in advance, or you may save the trip. 

James Anderson's profile image
James Anderson 
on Google
8 months ago

Overall, this place feels chaotic, as if everyone recently completed their teller training and is trying to impress management. Stay with a local bank if you can. 

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Frequently asked questions about Bank of America, National Association

How is Bank of America, National Association rated?

Bank of America, National Association has a 2.8 star rating with 47 reviews. 

When is Bank of America, National Association open?

Bank of America, National Association is open now. It will close at 6:00 p.m.  

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