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Bank of America Merrill Lynch

3.0

About this business

Location details

2011 San Marco Blvd, Jacksonville, FL, 32207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.060 reviews
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Alissa Searcy's profile image
Alissa Searcy 
2 weeks ago

This location is close to my home & frequent customer for 2+ years. The Lobby used to be vibrant with many customers & excellent customer service. Now, it's like a ghost town & only one teller ~ Staff going downhill. Google reviews ~ only 3 stars, so I am not the only dissatisfied customer. Current manager, Ms. Paul, is smug, condescending, and outright rude. I will never go to that location again. Ms. Paul is a disgrace to BoA from this customer's experience. 

Jaycee's profile image
Jaycee 
2 weeks ago

The slowest and worst bank in jacksonville. Save your time and go elsewhere. 

Alissa Searcy's profile image
Alissa Searcy 
a month ago

This location is close to my home & frequent customer for 2+ years. The Lobby used to be vibrant with many customers & excellent customer service. Now, it's like a ghost town & only one teller ~ Staff going downhill. The current manager, Ms. Paul, was the worst I've ever encountered ~ smug, condescending, ans arrogant. I will never go to that location again. Ms. Paul is a disgrace to BoA from this customer's experience. 

C T's profile image
C T 
a month ago

Great customer service and amazing energy from Ms Thuy 

Alissa Searcy's profile image
Alissa Searcy 
a month ago

This location is close to my home & frequent customer for 2+ years. The lobby used to be vibrant with many customers & excellent customer service. Now, it's like a ghost town & only one teller. Staff was excellent but has been going downhill. The current manager, Ms. Paul, was the worst I've ever encountered ~ smug, condescending, ans arrogant. I will never go to that location again. Ms. Paul is a disgrace to BoA from this customer's experience. 

Frequently asked questions about Bank of America Merrill Lynch

How is Bank of America Merrill Lynch rated?

Bank of America Merrill Lynch has a 3 star rating with 60 reviews. 

When is Bank of America Merrill Lynch open?

Bank of America Merrill Lynch is open now. It will close at 6:00 p.m. 

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