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211 New London Turnpike, Glastonbury Center, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a wonderful experience recently with Patricia Sanchez at the Glastonbury BOA branch. We wanted to make an account ownership change with a friend from Western Connecticut, and Patricia was friendly, courteous, competent and professional in all aspects of the transaction. Definitely would recommend her for any future banking needs you might have in the future.
I had a wonderful experience at this branch and felt very welcomed from the moment I walked in. The Manager approached me while I was waiting in the lobby and offered help right away, which truly stood out. Abigail then assisted me and took the time to thoroughly explain the Gold Tier benefits and other available options. She was patient, knowledgeable, and made sure I fully understood everything. Her friendly attitude and willingness to go the extra mile made a lasting impression. I truly appreciate the outstanding customer... read more
We had really great service today from Abbey and the Manager. They were both very helpful and pleasant.
Bank of America’s mission is “to help make financial lives better through the power of every connection.” Unfortunately, the Glastonbury branch manager demonstrates the opposite. When I asked for help with a credit reporting issue, she showed no interest, no effort, and no guidance—only repeating “call the number on the back of the card.” As a long-time customer with multiple personal and business accounts, I expected at least an attempt to connect and assist. Instead, her dismissive attitude reflects poorly on Bank of Ameri... read more
Tellers and staff are professional, polite and patient.
Bank of America / Merrill Lynch has a 3.1 star rating with 52 reviews.
Bank of America / Merrill Lynch is open now. It will close at 6:00 p.m.
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