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Bank of America Financial Center

2.4

About this business

Location details

201 W Main St, Cumming, GA, 30040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.462 reviews
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Bandeep S.'s profile image
Bandeep S. 
on Google
a month ago

Very rude staff and horrible customer service! Avoid going there to avoid frustration and humility to yourself. There is a reason why there are only 2+ star reviews!! 

Sunayana Zagade's profile image
Sunayana Zagade 
on Google
a month ago

Worse experience I had ever!! I had an issue of blocked credit card. So approach branch by booking appointment a week before. That was my 4th time to visit for same reason. On my first visit their customer representative did not solve my issue saying that she had another appointment. When I visited next time other representative helped me and booked my appointment for other issue with other male representative. I went 15 mins before appointment. He was busy with other customer. His manger reminded him twice. Still He continu... read more

Priya Narayanan's profile image
Priya Narayanan 
on Google
2 months ago

This was our first experience with Bank of America. We opened an acc online and had issues with making the account active for my mom. We called customer service and did see any results. We decided to walk in to the Bank of America branch in Cumming Downtown. We were greeted by this sweet lady Shobana. She offerred to assist us with the problem with had . I was this close to giving up on Bofa until she handled our case and fixed our issue. She literally helped us from A to Z. My mom was so happy. Thank you shobana for your as... read more

Debra Hanson's profile image
Debra Hanson 
on Google
2 months ago

We have had so many issues with our credit card but Shobha Chakkingal has helped us so much every time we have went into the bank. She is awesome and very patient with us. Thank you so much for your help. 

Richard S's profile image
Richard S 
on Google
3 months ago

I have been going to this branch for 30 years and they have been declining steadily. They do not even rate one star in fact they lost a cash deposit, maybe $3000, That I made a few weeks ago. They don't answer their phones EVER, Not even from internal Bank of America people. Unless the branch manager is brand new and was brought in to clean up this horrible operation then the branch manager should be terminated immediately. They are truly pitiful in every sense of everything that they're supposed to do. In fact looking at th... read more

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Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.4 star rating with 62 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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