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Bank of America Financial Center

2.5

About this business

Location details

804 Sutton Way, Grass Valley, CA, 95945, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.535 reviews
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Dale & Melissa & Kids's profile image
Dale & Melissa & Kids 
4 weeks ago

This bank has allowed my account to be compromised on five separate occasions by changing the address on my account without my permission and sending my statements to someone other than me. Each time, they claim it was an administrative error and they have "fixed it", then it happens again. The people in the branch are largely unconcerned, even the manager! I would avoid Bank of America like the plague: They DO NOT safeguard your information, and there is no recourse! 

Brian Parlin Sr. (Grandpa)'s profile image
Brian Parlin Sr. (Grandpa) 
a month ago

Excellent service by the friendly staff. Barely any wait time 

Monica Wilson's profile image
Monica Wilson 
2 months ago

Although Dani was helping out from another branch, his customer service was probably 10 stars but I couldn't tap that many. Thank you so much for helping myself and my husband change our address. 

Thomas Cockman's profile image
Thomas Cockman 
4 months ago

Always a pleasant visit,great customer relations and friendly staff 

Sarah Bomar's profile image
Sarah Bomar 
4 months ago

The level of unprofessionalism at this branch & bank is unreal. I rarely go into this bank, and when I do each and everytime, the employees are rude ask questions they shouldn't, their ATMS are serviced on Friday mornings and you can hardly pull any money out. Their fraud level is absolutely ridiculous. Homeles sleeping by the ATMS! I pull money out to pay my bills and get asked what's going on? That is not how you talk to a customer. I think it would be best to set up trainings with their staff on how to talk to customers. ... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.5 star rating with 35 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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