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Bank of America Financial Center
- Banks
- Grass Valley, CA
About this business
Location details
804 Sutton Way, Grass Valley, CA, 95945, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This bank has allowed my account to be compromised on five separate occasions by changing the address on my account without my permission and sending my statements to someone other than me. Each time, they claim it was an administrative error and they have "fixed it", then it happens again. The people in the branch are largely unconcerned, even the manager! I would avoid Bank of America like the plague: They DO NOT safeguard your information, and there is no recourse!
Excellent service by the friendly staff. Barely any wait time
Although Dani was helping out from another branch, his customer service was probably 10 stars but I couldn't tap that many. Thank you so much for helping myself and my husband change our address.
Always a pleasant visit,great customer relations and friendly staff
The level of unprofessionalism at this branch & bank is unreal. I rarely go into this bank, and when I do each and everytime, the employees are rude ask questions they shouldn't, their ATMS are serviced on Friday mornings and you can hardly pull any money out. Their fraud level is absolutely ridiculous. Homeles sleeping by the ATMS! I pull money out to pay my bills and get asked what's going on? That is not how you talk to a customer. I think it would be best to set up trainings with their staff on how to talk to customers. ... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.5 star rating with 35 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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