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Bank of America Financial Center

2.2

About this business

Location details

5330 Stone Mountain Hwy, Stone Mountain, GA, 30087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.276 reviews
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Lakeisha Miller's profile image
Lakeisha Miller 
on Google
a month ago

Bad experience wouldn’t cash my work check because my license expired but I had the paper copy on my phone and expiration date of my license. Still waiting to get my driver license. Bank of America need to upgrade their system. It’s no way I shouldn’t be able to cash my check from FedEx when FedEx bank with them . They could have pulled up my check in the system. On top of that I was just there last Friday. This was so inconvenient and the manager didn’t help me at all. Instead she ask me who I bank with? Just rude I would n... read more

Ms Lola B's profile image
Ms Lola B 
on Google
3 months ago

I had an excellent experience at Bank of America thanks to the outstanding service provided by Asst Manager, Jennifer Subahwon Garcia. She went above and beyond to assist me with my accounts, taking the time to answer all of my questions with patience and professionalism. Jennifer was not only knowledgeable and efficient but also incredibly kind and personable, which made the entire process smooth and stress-free. It’s rare to find someone so dedicated to customer service, and I truly appreciate the care and attention she ga... read more

Neto Vasconcelos's profile image
Neto Vasconcelos 
on Google
3 months ago

Rude...rude...rude teller. On 05-26-25 I was there to cash and deposit a check just like I do every week. Teller made sure she doesn't like Latinos and turned me around just like she did with the other guy in front of me. I had with me my bank of america card and password. She asked for my ID also. I told her nobody ever asked for my ID for years. She says ( well...today you will have to show me). 

D G's profile image
D G 
on Google
5 months ago

The Banking services is kind of slow. Estimated service time is about 30 minutes per person. When some peoples needs are faster than others. They need to cross train some of the tellers to do some of the client services jobs on their downtime to clear out the que. The "Host" of the bank, the coordinator ? She did everything she possibly could, its just some of the other representatives are slow. I dont feel the sense of urgency. 

A Google User's profile image
A Google User 
on Google
6 months ago

Rude rude rude... Literally locked the door in my face. I said all I have to do is deposit a check. Because I didn't make the deposit I lost my job. So thanks for your excele 

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Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.2 star rating with 76 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is open now. It will close at 4:00 p.m.  

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