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99 Northwest Hwy., Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Been with Bank of America for more than 30 years, through several mergers. I like having a relationship with a bank and that’s why I’ve stayed with them for so long. However, if you were going so strongly, encourage people to use your drive-through’s, make sure they have ample room to turn the wheels without scraping the rims of the car. There are several scrapes on the curbs in your drive-through, one of them was my car today. Very frustrated. 9/8/2026 You replied and suggested that I reach out to your social media Client c... read more
Excellent customer service.
Was just there 8/25 and there was 2 people ahead of me plus one being attended, attendant had nice lots conversation abt her landlines and her trip with the costumer, so long that the 2 in front of ne got aggravated and left. Figured I stay, more than 2omin waiting I figured ill talk ti manager and ask if we can get some help. He said " should only be couple more min", after 5min i said thanks and iam leaving. After I keep listening abt her and the costumer trip again to Europe I decided to leave. Manager seem not to care mu... read more
I would like to recognize Belinda Mendoza for her outstanding customer service. She was extremely kind, patient, professional, and knowledgeable. She took the time to listen to my questions and explain everything clearly without making me feel rushed. I truly appreciated her patience and willingness to help. Belinda is a wonderful representative of Bank of America, and I am very grateful for her assistance. Thank you, Belinda!
Barbara was extremely helpful and courteous to me when I visited the bank today. Professional, knowledgeable, and so helpful. She made me feel valued as a customer. Her commitment to customer service is evident in the way she treats customers. Her level of customer service was extraordinary.
Bank of America Financial Center has a 3 star rating with 130 reviews.
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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