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255 N Pass Ave, Burbank, CA, 91505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They never answer the phones. I have left several voicemails with a banker who told me to call her after an appointment and she hasn't emailed me back nor called me. No one picks up their main line either. Guess they don't want my business or money!
Bad service
There was a middle-aged female supervisor with reddish-brown hair and glasses who seemed unfamiliar with the procedures and was deliberately targeting and discriminating against Asian customers. She came over and asked what I needed. I explained that my card had been restricted due to fraud and that I needed to withdraw money from my account. She said their bank couldn’t handle it, then went on to describe a series of unnecessarily complicated steps. It felt like she was trying to make things difficult so the customer would ... read more
This is ridiculous. Contacless does not work outside it is always used to work. Teller could not do anything, contacless not working even with the teller. Nobody actually tries to help, everybody seem to pretend that they are working. The answered me so RUDE that don't come here anymore. I mean this is ridiculous!!!!!!! Worst customer service. Time to hire people that really need a job and treat the job seriously. Will contact the corporate
Bank of America Financial Center has a 2.6 star rating with 43 reviews.
Bank of America Financial Center is open now. It will close at 6:00 p.m.
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