Bank of America Financial Center

Mrs D O 

on Google

4 days ago

Unacceptable Experience at Bank of America – Enterprise Rd Branch Today, I was called in from the parking lot to assist my daughter inside the Bank of America branch on Enterprise Rd, expecting a simple, in-and-out service. Unfortunately, what unfolded was an unnecessarily difficult and unprofessional experience. The issue centered around my daughter’s Florida-issued REAL ID, which has been successfully used for both TSA travel and employment verification without issue. Despite the ID being clearly legible to the naked eye, ... read more

Knyeria Evans 

on Google

5 days ago

Ignored for pizza, treated like a criminal over a $100 cashier’s check. The worst banking experience of my life. If I could give this Bank of America branch zero stars, I would. I came in to cash a Bank of America cashier’s check for $100 from my uncle. My mother has banked with Bank of America for over 25 years, and I was a customer for years myself. I also bank with Achieva Credit Union and have never once been treated the way I was treated here. From the moment I arrived, it was clear that customer service was not a prior... read more

Gabriela Cabrera 

on Google

a month ago

Muy agradecida por la atención recibida de parte de Edwin y Lorena Orozco ESPECTACULAR MUY BIEN ATENDIDOS GRACIAS ENORMES 

JEFFREY COLE 

on Google

3 months ago

I had several bad experiences in the last six months or so with the Enterprise branch. The latest one was last Thursday. My daughter was trying to deposit a insurance check. The check was in both our names. I met her at the bank. We we treated like criminals and the final.straw was Edwin telling us it wasn't possible to deposit a two party check. As you might guess we were pissed. I wrote my daughter a check from another bank so she could move forward with her home repairs. I deposited the check the next day at another bank ... read more

Kelly MS 

on Google

4 months ago

I went into this branch to make a transfer from my account to another BOA member account. They didn’t like that I didn’t have my debit card but proceeded to do the transfer after verified information. Edwin said his boss had to call me to verify I wasn’t sending money to some scam. About an hour and half later a woman calls me a talks to me about scams and then I asked if the transfer will go through, she said yes. After 3 PM still no transfer completed so I call the branch, Edwin says, it will take until the end of business... read more