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1160 N Preston Rd, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The level of customer service and patience I received from Raneem last week was top notch! She assisted me with an issue I had been trying to resolve since May! Fingers crossed the claim will be successful this time. I really appreciate her level of professionalism and would recommend her to anyone. Thank you!
I've been using BOA for many years. The local staff is friendly & helpful. However, anytime you need to call it's miserable to get routed. With today's AI solutions, you'd think they could create a better call in experience to sort out human words instead of trying to route incorrect cues because the system demands an invalid choice. I dont normally yell at computers, but with BOA I do.
Staff in this branch are not interested in addressing or attending their customers timely providing normal banking services like wiring.
I went the other day to set up a joint account with my husband. I met this banker Andrea and she was so funny and sweet . I usually hate going to the bank because sometime they forget we don't have finacial lingo like they do and she kept to where I can understand and even interested in applying for home loan.
Bank of America Financial Center has a 2.1 star rating with 54 reviews.
Bank of America Financial Center is closed now. It will open on Monday at 9:00 a.m.
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