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Bank of America Financial Center

2.1

About this business

Location details

1160 N Preston Rd, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.154 reviews
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Tara Bullock's profile image
Tara Bullock 
2 weeks ago

The level of customer service and patience I received from Raneem last week was top notch! She assisted me with an issue I had been trying to resolve since May! Fingers crossed the claim will be successful this time. I really appreciate her level of professionalism and would recommend her to anyone. Thank you! 

Charles Pierce's profile image
Charles Pierce 
6 months ago

I've been using BOA for many years. The local staff is friendly & helpful. However, anytime you need to call it's miserable to get routed. With today's AI solutions, you'd think they could create a better call in experience to sort out human words instead of trying to route incorrect cues because the system demands an invalid choice. I dont normally yell at computers, but with BOA I do. 

Bee KR's profile image
Bee KR 
8 months ago

Staff in this branch are not interested in addressing or attending their customers timely providing normal banking services like wiring. 

Mari Jaramillo's profile image
Mari Jaramillo 
a year ago

I went the other day to set up a joint account with my husband. I met this banker Andrea and she was so funny and sweet . I usually hate going to the bank because sometime they forget we don't have finacial lingo like they do and she kept to where I can understand and even interested in applying for home loan. 

Imtiza Pasha's profile image
Imtiza Pasha 
a year ago

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.1 star rating with 54 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open on Monday at 9:00 a.m. 

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