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Bank of America Financial Center
- Banks
- Prosper, TX
About this business
Welcome to Bank of America in Prosper, TX, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and B... read more
Location details
1160 N Preston Rd, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I've been using BOA for many years. The local staff is friendly & helpful. However, anytime you need to call it's miserable to get routed. With today's AI solutions, you'd think they could create a better call in experience to sort out human words instead of trying to route incorrect cues because the system demands an invalid choice. I dont normally yell at computers, but with BOA I do.
Staff in this branch are not interested in addressing or attending their customers timely providing normal banking services like wiring.
I went the other day to set up a joint account with my husband. I met this banker Andrea and she was so funny and sweet . I usually hate going to the bank because sometime they forget we don't have finacial lingo like they do and she kept to where I can understand and even interested in applying for home loan.
I am platinum member with BOA for long time but yet this bank can't open a new account for me. I loved the technology at BOA but it has taken over so much that even branch associates can't assist. I was advised for my online application to go to branch for an associate to help me but it turns out that those associates are more clueless and offered no additional help or engage bank manager or customer service. Time for me to move my business somewhere else.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.1 star rating with 52 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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