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Welcome to Bank of America in Ellicott City, MD, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms... read more
11125 Resort Road, Pine Orchard, MD, 21042, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I don't understand the bad reviews. They were friendly and helpful with me. It's a bank and it's good at being a bank.
I needed to get something notarized for my business and was under a time restraint. My business B Of A branch has two notaries and they were with customers. I asked if I could wait to get my document notarized and was told no I had to make an appointment to come back later. I went to Truist my personal bank and was told they would gladly help. The turf valley branch of B of A isn’t that busy and can’t afford to alienate good customers. They are so big in mentality they have forgotten the little things like customer service.
I have both a business and personal account and have been using this location for a long time. The employees are always excellent and kind. Due to my nearby business, I occasionally visit late at night without an appointment, yet the staff consistently remains friendly and accommodating.
I wanted to open a new account, but saw all the negative reviews for this branch. Went through since i booked an appointment. I was delayed quite a bit, yet they accommodated the change, and i was greeted with smiles on entering. The whole account process was handled by Jainita, and she was very clear at explaining the available options to help me choose. They gave me multiple options for secondary document proofs, and the manager was helpful too. Opened my account and transferred a deposit in 30 mins. The overall experience... read more
Bank of America Financial Center has a 3.2 star rating with 23 reviews.
Bank of America Financial Center is open now. It will close at 5:00 p.m.
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