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6901 5th Ave, New York, NY, 11209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Long wait times for tellers and people but overall average bank experience.
Poor customer service. Weekend, only 1 teller processing checks. I stood there for 30 minutes just for the teller to tell me that they cannot accept a check written by Travel insurance Generali Global Assistance (which apparently has written a check from bank of America account). When asked if they can provide a letter as to how the format of the check written from Bank of American account is incorrect - Answer 'Sir I cannot have this conversation with you." Seriously, HELP customers figure out What format of check is accept... read more
شكرا
The person managing the front desk was so unhelpful. She just told me “you can’t withdraw your money!” after I came in person to find a solution. No recourse, no phone number. When I asked her if I can do it through the app since there is clearly an option to do the wire transfer on the BOA app she said “you can try?” — okay how about having someone walk me through it since I’m already at the bank? So I ended up just calling to have someone on the phone show me because people are too lazy here to be bothered. Why even have a... read more
The person managing the front desk was so unhelpful. She just told me “you can’t withdraw your money!” after I came in person to find a solution. No recourse, no phone number. When I asked her if I can do it through the app since there is clearly an option to do the wire transfer on the BOA app she said “you can try?” — okay how about having someone walk me through it since I’m already at the bank? So I ended up just calling to have someone on the phone show me because people are too lazy here to be bothered. Why even have a... read more
Bank of America Financial Center has a 3.2 star rating with 121 reviews.
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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