Bank of America Financial Center

Kevin 

on Google

3 months ago

Worst Bank of America branch I’ve ever dealt with. Every time I come to this branch with a legitimate banking request, the answer is “no.” I recently needed to add a DBA to my business account. I had the official electronic document directly from the New Jersey Department of the Treasury, but they refused to accept it and insisted I print a physical copy for no clear reason. Then they told me I needed to make an appointment—even though there were multiple associates sitting in the back and no one appeared to be helping custo... read more

Jean Wilkins 

on Google

3 months ago

We recently had an excellent experience at the Closter BOA! Dominic was knowledgeable, professional and extremely kind and pleasant to work with. He paid close attention to detail, and checked with the staff on anything that needed further clarification. The service they provided was exceptional, and took care of everything we needed. Great job! 

Eddie DERVISEVIC 

on Google

5 months ago

Beside mattew at this branch I dont know how theyre still open. Totally unprofessional service and always an issue with them 

Lester P. Carcasses 

on Google

9 months ago

I had a very frustrating experience at the Bank of America branch in Closter, NJ (15 Vervalen St.). I went in to withdraw $8,000 from my own account. Although a check was still processing, my account clearly showed the funds as available balance. Despite this, Anait and Sandra both refused to release my money and were extremely stubborn, offering no reasonable explanation or solution. I understand bank policies, but when funds are marked available, customers should be able to access their money — especially when it’s confirm... read more