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Bank of America Financial Center

2.6

About this business

Welcome to Bank of America in Closter, NJ, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and B... read more

Location details

15 Vervalen St, Closter, NJ, 07624, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.633 reviews
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Tanya R's profile image
Tanya R 
on Google
3 weeks ago

Unfortunately I cannot post negative number. Every single operation at the branch takes minimum an hour. It looks like a game, all the employees pretend they do not see you. They are absolutely in incompetent and are looking at their watch when to go home. Not a single time I was able to reach the branch over the phone. If you can avoid doing business in this branch do it 

Richard Salazar's profile image
Richard Salazar 
on Google
3 months ago

I had a positive experience with the manager Ruth who took time to hear my situation and sat with me until the issue was entirely resolved. I tried to pay a contractor with a bank check I purchased from this location, and the contractor was notified the funds would not be available for 7 days. Ruth called BoA to explain both our accounts are with BoA, the Bank Check was purchased from her BoA location, and that all information has already been verified so funds should be immediately available. While it took 1.5 hours to get ... read more

Marina Asatrian's profile image
Marina Asatrian 
on Google
3 months ago

Great service from Anait and John . They are truly amazing 

susan j's profile image
susan j 
on Google
7 months ago

The worst customer service! I can’t believe they’re my bank! Seriously thinking about closing my account there that I’ve had for over 20 years!! I didn’t get the name of the female that I was speaking to but she was so rude. I needed to stop payment on a check that got lost and she kept on repeating you have Mobil app? Use it. I’m like????????? She wouldn’t let me talk she just kept on repeating use Mobil app and I literally had to scream STOP!! can you let me talk? She then transferred me to some 800 customer service number... read more

sue j's profile image
sue j 
on Google
7 months ago

The worst customer service! I can’t believe they’re my bank! Seriously thinking about closing my account there that I’ve had for over 20 years!! I didn’t get the name of the female that I was speaking to but she was so rude. I needed to stop payment on a check that got lost and she kept on repeating you have Mobil app? Use it. I’m like????????? She wouldn’t let me talk she just kept on repeating use Mobil app and I literally had to scream STOP!! can you let me talk? She then transferred me to some 800 customer service number... read more

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Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.6 star rating with 33 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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