Bank of America Financial Center

Hansel Romero 

on Google

2 weeks ago

Bad service needs to change staff 

Frank Caeg 

on Google

2 months ago

Title: Bank of America Treats Loyal Customers Like Garbage – Fraud Victims Beware Review Body: After 28 years as a loyal Bank of America customer, I’ve learned they don’t care if you’re defrauded. I had a clear fraudulent charge on my credit card. Instead of protecting me, BoA repeatedly denied my claim 3 times, using the same copy-pasted “proof” each time. No real investigation. No attempt to review evidence. Nothing. What’s worse? They flat-out lied to my face. I worked with a Branch Manager who spoke directly with their f... read more

Florence F 

on Google

3 months ago

My mother and I visited Bank of America to resolve a simple issue changing the PIN on her card. Upon finishing with the teller, we were directed to sit near the cubicles to wait for assistance. We were never informed that an appointment was necessary. The teller even informed a representative across the way that we were there to change a PIN, giving us every reason to believe we were being helped next. Shortly after, an African-American woman who I assume was the branch manager approached us. When we explained we were waitin... read more