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Bank of America Financial Center
- Banks
- Alexandria, VA
About this business
Location details
600 N Washington St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I recently visited the Bank of America branch in Alexandria with my mother-in-law, who recently moved to the area. We were assisted by Geidy, who was kind, patient, and professional from the start. She took the time to answer all our questions clearly and also shared helpful information about new accounts for minors, which I will consider for my child. Excellent customer service!
MASSIVE THANK YOU! Sally, Edgardo, and Yeraslul were so knowledgeable and patient. I walked in at 4:30 pm with a problem with my auto loan and they didn’t stop till it was solved. Trust me, the bad reviews aren’t accurate. They weren’t rushing me.. they didn’t stop! Thank you! Love yall <3
Absolutely terrible experience at this Bank of America branch. The staff were completely unprofessional and shockingly unprepared. No one could clearly explain their own policies, and I was given inconsistent answers from multiple employees. It genuinely felt like I was dealing with people who had no idea what they were doing. Simple questions turned into drawn out confusion with zero accountability or resolution. For a major bank, this level of incompetence is unacceptable. I left more frustrated than when I walked in and w... read more
I was disappointed by the lack of professionalism during my recent visit. The front desk staff were preoccupied with personal conversations laughing and ignored us until we specifically asked for help. More concerningly, the staff processed a joint account closure without ever requesting my identification card or even asking my name. Everyone who asked for my partner’s identification didn’t even bother to ask me. This is especially concerning considering I could have just been a random person. This lack of basic security pro... read more
Excellent customer service!
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 3.6 star rating with 71 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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