Bank of America Financial Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bank of America Financial Center

2.2

About this business

Location details

5201 Broadway, San Antonio, TX, 78209, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.259 reviews
Select a rating
Cynara Huston's profile image
Cynara Huston 
3 weeks ago

They will stand around while they have a long line of people just to have every staff member available help one customer who is not prepared to be at the bank. Honestly consistent poor management. They had me wait for 10minutes before walking up and and telling me they’d be right with me. She when asked the Caucasian woman behind me how she could help her. 

Rosa's profile image
Rosa 
5 months ago

I had the most positive first experience with this branch. Silvia Guerra (Senior Banker) was the most attentive and patient person while helping me open an account. She gave me her time numerous times, I struggle with technology and phone applications. I lost my user id/ password and helped me again without hesitation. Felt welcomed every time. I will continue to use this location and look forward to many year to come with Bank of America. 

Robert Cruz's profile image
Robert Cruz 
5 months ago

One of the Worst Locations in Texas no doubt. That’s how bad it is. You will regret coming to this location. Even McDonald’s have a Superior and Faster service than them. People have been complaining for over 2yrs and you all haven’t fix the problems? đŸ€ŠđŸ». They only have 1 teller during rush hours causing insane long waits. Their computers crash most of the time. No Sense of Urgency. Everyone seems way to chill during rush hours, no team work. Few of my visits I noticed the Vault Room Door was always open and visible to eve... read more

Norma Mendez's profile image
Norma Mendez 
7 months ago
Chapa Nydia's profile image
Chapa Nydia 
8 months ago

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.2 star rating with 59 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com