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Welcome to Bank of America in Lutz, FL, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Brai... read more
17455 N Dale Mabry Hwy, Lutz, FL, 33548, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I visited the Bank of America branch in Lutz, FL, with the clear intention of opening both a checking and savings account for my minor child. I specifically informed the agent, Carlos, about this from the beginning. Despite that, and with the involvement of the branch manager, Curleta Halley, they were unable to complete what should have been a routine process. I spent over an hour and a half at the branch with no resolution. It’s frustrating and unacceptable that branch staff — including a manager — were not equipped to han... read more
Customer service sucks! Especially the black lady with glasses and short wig in the first seat to the left when u walk in So much attitude no customer service
Needed to quickly wire an escrow deposit. Everything went efficiently and everyone was helpful. I would recommend this bank.
Came to fill out some paperwork after I was told by a customer service supervisor over the phone to actually come to a branch The employee had no idea what I was talking about. Then he told me to call customer service. I asked him to do it for me. He called them from his office, asked me to come in, and left. I was in the office by myself pressing buttons on his phone. Both computers in front of me. No one was attending me or watching what I was doing at that office. The employee went to help other customers at the desk. Aft... read more
Brenda was an absolute pleasure to work with! She went above and beyond to ensure my transaction was completed swiftly and seamlessly. Her professionalism, attention to detail, and dedication to providing top-notch service made the entire process stress-free. I truly appreciate her efficiency and expertise, and I’m grateful for the exceptional customer care she provided. I highly recommend this branch to anyone seeking outstanding relationship banking service!
Bank of America Financial Center has a 2.3 star rating with 56 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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