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8300 Merchants Way, Jacksonville, FL, 32222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Slow is an understatement- Manager doesn’t care to jump in and help - AT ALL
So I am interested in obtaining a business loan. I guess banking is different because to be seen you need an appointment. So two days in a row I called and was told the individual would call back. I waited a couple hours both times but I had appointments and couldn't answer. So day three, I called again and was given a time for the loan officer to call me. I was supposed to receive a call by 4pm. It is now 6pm. This bank is obviously not interested in assisting customers.
Literally the WORST branch if I could give ZERO rating, I would. Horrendous customer service. Inconsiderate of your time and generally just a waste of time trying to accomplish anything here. Closing my accounts and parting ways.
Had a friend who use to bank with them, and got rid of her account real quick because someone tried to deposit a fake check into her account. They didn't bother to even call and ask her if she knew about the check. The way it was handle was horrible. Avoid this branch.
Bank of America Financial Center has a 2.8 star rating with 81 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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