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Bank of America Financial Center

2.8

About this business

Location details

8300 Merchants Way, Jacksonville, FL, 32222, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.879 reviews
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Destiny Gaulding's profile image
Destiny Gaulding 
3 weeks ago

Literally the WORST branch if I could give ZERO rating, I would. Horrendous customer service. Inconsiderate of your time and generally just a waste of time trying to accomplish anything here. Closing my accounts and parting ways. 

Glenn Leonard's profile image
Glenn Leonard 
2 months ago
Bunny Frost's profile image
Bunny Frost 
3 months ago

Had a friend who use to bank with them, and got rid of her account real quick because someone tried to deposit a fake check into her account. They didn't bother to even call and ask her if she knew about the check. The way it was handle was horrible. Avoid this branch. 

Ashlin Quintana's profile image
Ashlin Quintana 
4 months ago

We are always treated with the upmost kindness and great customer service here. All company transactions go smooth and our needs are always met. Thank you for such Great Service! - L&M 

Tanika Adams's profile image
Tanika Adams 
6 months ago

I really dislike coming to this branch, but it’s the only one in my area. Every time I bring in a check, the staff act hesitant, make multiple phone calls, or even pull me aside for questioning. It’s frustrating, aggravating, and frankly disrespectful. I’ve cashed checks at other branches in Jacksonville without issue, so it’s hard not to notice the difference in treatment here. The way customers are handled at this location feels inconsistent and questionable, and it makes me wonder why certain people are singled out. This ... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.8 star rating with 79 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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