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Bank of America Financial Center
- Banks
- Chino Hills, CA
About this business
Welcome to Bank of America in Chino Hills, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms a... read more
Location details
4100 Chino Hills Pkwy, Chino Hills, CA, 91709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Went in to get some change in coins because I ran out at work at a local business in the neighborhood here in chino hills. Never have I ever been asked for my debit card to be entered in system when I ask for coins and I have came here often the last passed 6 years. Melissa the clerk stated if I wasn’t a customer I won’t be an able to get change in coins when that is false. I checked on website and that is not true and the manager was standing right next to her. Will not come back here.
I want to share how upset and disappointed I am after what happened at your branch today. I was told over the phone to come in the afternoon, but when I arrived, I was treated in a way that felt completely dismissive and unprofessional. Ms. Lopez loudly told me that the system being down wasn’t her fault or responsibility and demanded that I leave. It felt rude and unnecessary, and honestly, I can’t understand why someone who speaks to customers that way is working in a service role. What makes this worse is how humiliated a... read more
Pretty sure BoA doesn't care about customer service, even with all these reviews. I will be closing down my accounts now, and even that process is giving me a headache with such bad customer service.
I like Amanda Huang's service.She is very patient.Very professional
Worst customer service I ever experienced. Will be closing the account soon.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.9 star rating with 61 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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