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Welcome to Bank of America in New York, NY, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and ... read more
115 W 42nd St, New York, NY, 10036, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Was able to make an appointment quickly, be seen promptly, and the staff was incredibly helpful retrieving old statements that another branch said would need to go through customer service and be mailed to me. Overall a great experience.
Just extremely slow service and incompetence from their employees
Avoid at all costs. Terrible customer service by representative Alfonso Acosta. Alfonso Acosta gives conflicting information about fees. When the issue is brought up, Alfonso threatens the client and says that he is in charge of the bank and the OCC. Moreover, he said the problem would be fixed if we put more money in our account. Bank of America should be embarrassed to hire such an unqualified and discriminative individual.
We wanted a 1099-INT on a closed CD, and the nearby branch on 7th ave said it'd be a 2 hour wait. Logan Curran, the manager at this branch who happened to be at the reception, had us sorted out in 2 minutes. So nice to have people who try to solve problems efficiently.
There is a phone scam calling from this location's number, claiming to be from the Bank of America security.
Bank of America Financial Center has a 3.3 star rating with 70 reviews.
Bank of America Financial Center is open now. It will close at 6:00 p.m.
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