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Welcome to Bank of America in Brooklyn, NY, home to your financial needs including personal checking and savings accounts, online/mobile banking, student banking, credit cards and more.
386 Knickerbocker Ave, New York, NY, 11237, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
This bank never had enough employees. They always took more than one hour for getting service.
People have been complaining about how there’s only ever one teller working for over a year on Google reviews, and they always get the same copy-pasted response. Nobody who can make these decisions to change the bank cares what we say here. Scroll down to see for yourself. A year of the same message in response to criticism. Bank of America doesn’t care about the people working here, or their Bushwick clients. Watch, someone’s gonna copy-paste the same thing to this review here in just a couple minutes. Do you not care that ... read more
The people who work here are so nice and have fantastic people skills, but why is there only one teller? Every time I go, it’s the same woman and she is GREAT at her job but I’m always there for an hour, the line almost reaches the door, and people are super frustrated. With just a little more support here, I wouldn’t dread going to the bank!
1. Walked in on a Friday at 3:10 PM, a peak time for any bank, and there was only one employee available to handle everyone. Completely unacceptable. 2. Customers were lined up waiting with no one to help or direct traffic – just chaos. 3. This branch clearly has serious staffing issues; there was no manager present to step in or assist. 4. Poor planning and zero sense of urgency to serve customers during busy hours reflect badly on the entire organization. 5. Bank of America should hire a proper manager and enough staff to ... read more
Absurdly long wait times. Bank of America, you have the money--hire more people to be tellers here. Have been waiting 30 minutes to make a small business deposit. There is only one teller working the 6 windows. I'm still in line. Who knows what age I'll be when I reach the front
Bank of America Financial Center has a 2 star rating with 193 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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