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Bank of America Financial Center

2.4

About this business

Location details

625 W Dekalb Pike #100, Ste 100, King of Prussia, PA, 19406, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.457 reviews
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Arvind Aravindhan's profile image
Arvind Aravindhan 
on Google
a week ago

I recently noticed they were charging fees on an account they should not have. When I approached the branch a lady named Naseem said she was autorized to reverse 2 months and thats all she can do. Then she brought in her manager who she suggested would be able to escalate. I dont recall the managers name but she is of inidan descent. She was not interested in resolving my issue but wanted to give me a hard time beacuse " how did I not know what type of account I had" when I tried explaining to he that the account was opened ... read more

Washington Xavier's profile image
Washington Xavier 
on Google
a month ago

I had to schedule an appointment with Elsa because, frankly, no one else at the bank seemed capable of resolving the issue. Even after sitting down with her, all I received was the usual runaround and vague explanations as to why I couldn’t get my money back—despite the fact that everything operates at the push of a button. It’s frustrating that Bank of America can withdraw funds instantly with a single keystroke, yet somehow it takes two to three months to return those same funds. That kind of delay is unacceptable. After t... read more

Dinesh Kc's profile image
Dinesh Kc 
on Google
6 months ago

I went to this bank to make a bond payment, but the manager and assistant did everything wrong working for me.No one is asked to go here. They don't feel like doing any work. 

Debashish Sahay's profile image
Debashish Sahay 
on Google
7 months ago

(I am giving 1 star as there is no option to give 0 Star) Subject: Unprofessional Behavior by Branch Manager (Zach) at Bank of America – King of Prussia I am writing to express my deep dissatisfaction with the behavior of Zach, the Branch Manager at Bank of America in King of Prussia. My wife, who is a Bank of America employee, was with me and our daughter at the branch on 15th February 2025 for some personal banking activities. Although she had the day off, approved by her direct manager, Zack took it upon himself to speak ... read more

Subash Chhetri's profile image
Subash Chhetri 
on Google
8 months ago

Here’s a draft for a 1-star review regarding your experience with the Bank of America manager, Jack: Rating: ★☆☆☆☆ I had an extremely disappointing experience at Bank of America due to the behavior of the branch manager, Jack. His attitude was completely unprofessional and discriminatory. I felt disrespected and treated unfairly, which is unacceptable, especially coming from a manager. I expect better service and equal treatment from a reputable bank like this. I will be reconsidering my relationship with Bank of America if ... read more

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Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.4 star rating with 57 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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