Bank of America Financial Center

Drew Rafferty 

on Google

3 weeks ago

Normally don't have too many issues here, been a customer for over a decade now. You guys have 1 teller on and a branch manager who hasn't said one word to me in the 20 minutes I've been standing inside. I'm guessing me in my work uniform doesn't scream money 🤷. 

Sky Playlists 

on Google

a month ago

Worst customer service at this location. The bank manager Yessenia did not even know the correct date for how long a bank check is valid for!! She gave me the incorrect information of 180 days and it was 90. This is bank 101. Unbelievable to have a manager not know basic rules about a check she is cutting. 

C.C. 

on Google

2 months ago

It took over three weeks for a proof of funds letter that has still never arrived at the post office. I go in the bank to get one in person and they refused! This bank acts like you should not have the money that you have and are going to punish you for it with all their red tape and fees from corporate. ACCOUNT CLOSED 

Paul Davidovits 

on Google

2 months ago

In the New Paltz branch of Bank America I interacted mostly with Reynaldo M. Santiago. I found Reynaldo to be highly knowledgable and competent about bank procedures and services. He explained to me with good humor and patience all I needed to know about my required financial transactions. He then facilitated the successful completion of these transactions. .It is always a pleasure to work with Reynaldo. I found the atmosphere in this branch of the bank, welcoming, pleasant and efficient.