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Bank of America Financial Center
- Banks
- Richardson, TX
About this business
Location details
850 W Arapaho Rd, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I attempted to cash a valid, negotiable check and the branch manager handwrote “RTM” (Return to Maker) on the check without my request, rendering it non-negotiable. This caused the deposit to be reversed after it initially posted and delayed access to $17,000 in funds. This was not a teller mistake, it was a managerial error that directly caused financial disruption. Writing RTM on a check is not a neutral action; it permanently alters the instrument and should never be done unless a customer explicitly requests a return. I’... read more
I’ve been trying to schedule an appointment at the Richardson location with Sukurat, a banker I trust, but for some reason, her name completely disappeared from the list of available bankers. I even tried calling the number she gave me, but it wasn’t working. After some digging, I had to track her down on LinkedIn using her business card — and thankfully, she responded. She informed me she’s no longer at the Richardson location. Bank of America, seriously — stop moving your good employees around without notice! It’s incredib... read more
I’m really disappointed with how frequently employees are moved around. I came in last week for an appointment to open a business account, only to find out that Sukurat, who was fantastic and made the process so easy previously when I opened my personal account, is no longer at this location. It’s not every day you find someone so competent in their job and who does it with so much grace and effortlessness — like they were born for this. She was the best part of the experience, and it’s frustrating to see her moved away. Bri... read more
Dear Bank of America Team, I’m not the one to write lots of reviews, but I’m going to write this one — because Sukurat at your Richardson location branch truly deserves it. From the moment my husband and I walked in, Sukurat went above and beyond to assist us. She was not only extremely professional and knowledgeable, but also brought a genuinely friendly and positive energy that made our experience smooth and enjoyable. Her demeanor was calm, confident, and incredibly well-spoken — a true representation of what excellent cu... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.4 star rating with 115 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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