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410 E Silverado Ranch Blvd, Paradise, NV, 89123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They deliberately don’t answer the phone. Trying to get you to go online. The online scheduling app does not work either. Resonding to BOA below. Things have changed, BOA always answered the phone 15 years ago. Both the local branches and the corporate number. Can't get through on either line now. The mobile scheduling app, not working. Went into the branch. Lots of frustrated customers taking up all the lobby chairs waiting. Long line to the only 2 windows open. Meanwhile most the office cubicles are empty. Not enough perso... read more
Stephanie Mendez is the reason we are giving a 5 star review, she had amazing customer service, was really nice and hard working, they need more Stephanies at this and other locations :) thank you for taking care of us
Now I walk in during business hours I want to open a banking account I get told sorry I can make an appointment to come back what a joke. Bake elsewhere lazy bank employees
This was the worst customer service I have ever experienced since being a bank of America customer. I just went in there so I could get my pin number on my debit card and I got there in plenty of time 3 bankers swear up and down they couldn't authenticate my account in which I log into every day and then tried to say there was a fraud posted on my card and I had to call customer service and they were trying to help them at the branch but the lady at the branch said I would have to scheduled an appointment to come back becaus... read more
I was here and they didn’t wanna give me my money for 2 hours saying that they can’t identify me even I show them my ID and my Bank of America card and extra documents but still they couldn’t identify me the agent was not professional and didn’t do her part to help me. Ask for manager she is rude and doesn’t wanna see the reality. My question is how Bank of America hired this lady to be a manager for this financial center.Supervisors can check this on the bank’s security cameras.
Bank of America Financial Center has a 2 star rating with 139 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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