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Bank of America Financial Center

2.6

About this business

Location details

7060 Douglas Blvd, Granite Bay, CA, 95746, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.65 reviews
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Stephen Herrick's profile image
Stephen Herrick 
5 years ago

KayinCA, are you sure that you are talking about BofA on Douglas and Auburn Folsom Road? I can not imagine Wilkiria, Andre, or the manager, Trevor, treating anyone in the way you describe. In my experience, they have always been courteous, creative problem solvers. Yes, sometimes the teller lines can get long. But BofA has lots of customers who sometimes come with complicated, time-consuming requests. That's why I do as much as possible at the ATM or on-line. And I make an appointment for a time-consuming issue. Steve H 

Sunny Khurana's profile image
Sunny Khurana 
5 years ago

Still waiting...... 20 min in line Saturday 1230pm Came : 6 people 2 tellers Now 12 people still 2 tellers But a few”representatives “ One to hold the door Who is the manager????? Please look at Costco for line managment/efficiencies/re-assess need for greeters 

KayinCA's profile image
KayinCA 
6 years ago

Terrible customer service. I can't make a simple deposit nor withdrawal without being pressured to apply for their credit card. Recently, when one of the supervisors learned that I was buying a CD at another bank, he was rude and ridiculed me. After 30+ years at BA, I'm taking my business elsewhere. 

Brian Wiacek's profile image
Brian Wiacek 
6 years ago

I have been a customer since 1977. No mistakes, ever! ATM's everywhere! Online experience is superb! Always excellent customer service. 

Sunny Khurana's profile image
Sunny Khurana 
6 years ago

Still waiting...... 20 min in line Saturday 1230pm Came : 6 people 2 tellers Now 12 people still 2 tellers But a few”representatives “ One to hold the door Who is the manager????? That should hire he one from Safeway or Costco 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.6 star rating with 5 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is open now. It will close at 5:00 p.m.  

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