This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of America Financial Center
- Banks
- Norbeck, MD
About this business
Location details
13711 Connecticut Ave, Norbeck, MD, 20906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I came to this Bank of America branch to open a new account. I had a physical valid state-issued driver’s license and provided my Social Security number, which I have memorized. I was told they would not proceed unless I presented the physical SSN card. Not even a photo or other proof of the number was accepted. This contradicts what’s stated by most banks and even federal guidelines, which do not require the physical card as long as you provide a valid photo ID and SSN. I’ve never encountered this policy at other banks. Whe... read more
Patrick Koyangbo Modeba is the branch manager and is incompetent doing his job. He does not seem to understand the banking process and provides misinformation to the clients. He is not professional in his job and not trustworthy. I personally dont feel trustworthy with his ability handling my accounts. And it has been difficult for me to deposit recurring checks from the same clients that I have. There is no reason for that
Sandra Dubon was the best! She was attentive, helpful, and kind. She made sure everything was okay and answered all of my questions. If you're going to this branch, you should definitely ask for Sandra!
Patrick was wonderful! He was quick to help me and was very kind. He was thorough in making sure everything was correct with my exchange. If you’re going to this location definitely ask for him to assist you !
Worst bank they change my phone number and gave me a someone else number on my account . I had no access to my accounts for a week went to the branch with 2 proof of id and they still didnt want to give me my money !! We have bills to pay mistakes like this can’t be made .. so disappointing I’ve been with you guys 12 years.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.2 star rating with 104 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 12:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com