Bank of America Financial Center

AF 

on Google

4 months ago

I’m a 37 year customer of BoA. This particular branch has declined in their customer service consistently for the last 5 years under the management of a highly unprofessional branch manager. There’s been a lot of turnover. Tellers are kind and professional, but not well supported by their management. I go out of my way not to go into this branch. I’ve also moved all of my business accounts to KeyBank because of this lady’s unprofessionalism. Very happy with my decision. 

Dogukan Kurhan 

on Google

5 months ago

Please avoid this location at all costs. The customer service here is absolutely terrible, and the store manager is shockingly rude and unprofessional. Every single time I’ve visited this branch, I’ve walked away frustrated because nothing ever gets done. Today was the breaking point. I had just stopped by only five minutes ago to deposit cash and request a replacement debit card since mine was lost. At first, I was relieved because I was helped by a young banker named David (if I recall correctly). He was incredibly polite,... read more

Mohammad Jazayeri 

on Google

7 months ago

I visited the Bank of America branch at 3:50 PM, well before their closing time at 4 PM. However, I was told they couldn't assist me because they were "closing soon." This is both unprofessional and disrespectful of customers' time. If the branch refuses to handle services for several minutes before closing, they should adjust their advertised hours accordingly. Very disappointing experience! 

Steve Taylor 

on Google

a year ago

Nice clean lobby